eBLVD Remote Desktop is remote control and support software that enables users to access computer, files, and applications from remote locations via any web browser. The platform supports file transfers between devices without email or thumbdrives, enables users to perform copy and paste functionality between computers, and is built with remote login and logoff capabilities in order to ensure a secure system.
eBLVD Online Meeting is web conferencing software that allows users integrate phone conferencing services within a custom-branded, mobile-optimized system. The platform allows users to share both specific applications as well as entire screen, broadcasts true HD color presentation and is equipped with a custom-branded meeting calendar and registration system.
Talent Chaser is an evidence-based recruitment method that specializes in two functions: the in-depth recruitment of company personnel as well as day-to-day management of staff. By putting their applicants through a screening process, the software finds individuals that accurately fit the right position for a job.
digitalmeeting Video Conferencing is a fully featured hosted video conferencing solution that offers IP multicasting for better speed and resolution.
digitalmeeting Audio and Web Conferencing offers secure technology for online audio, web and video conferencing.
FocalScope is customer service software equipped with a help desk ticketing system, live chat capabilities, and a phone call center functionality. The platform facilitates service desk functionality across multiple channels including phone, email, live chat and social media, ensures agents have access to relevant customer data including open orders and purchase history, and is equipped with a shared email ticket inbox to ensure all services tickets are visible and resolved.
h2desk is help desk and live chat software that converts chats and conversations into support tickets, enables users to create predefined messages for frequently asked questions, and automatically sends users alerts when ticket SLA time is approaching its expiration. The platform allows users to create and implement tutorials, manuals and troubleshooting tools, is equipped with both manual and automated ticket-to-agent assignment tools, and is designed to allow agents to respond directly from their email inbox.
Get Satisfaction provides customer engagements tools for a variety of communities, including marketing, support, ecommerce, and product.
Help Scout is help desk software that provides users with email management tools and a shared inbox functionality that enables users to work across departments as well as manage multiple products or brands from a single account. The platform is equipped with collision detection tools that shows who is replying to what in real-time, allows users to tag conversations for categorization or automation triggering purposes, and saves replies and common responses for future reference or use.
HESK Help Desk is help desk software designed to receive, organize, track and resolve customer issues, is equipped with an integrated knowledgebase, and supports support teams of all sizes. The platform allows users to submit a question or an issue, transfers submission information into support tickets, and allows users to prioritize tickets based on urgency.