– Absolute Manage
Absolute Manage is a lifecycle management solution that creates a single automated process to install a complete operating system and standard applications.
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Astea Alliance Sales
Alliance Sales is sales automation software designed to support the full sales cycle by facilitating equipment and service sales process from quote generation through order processing. The platform assists users with all aspects of customer contact including outsides sales, inside sales, contact center sales and field service sales.
Astea Alliance Professional Services
Alliance Professional Services is PSA software that provides a full, universal view of all project and task information as well as captures associated time and expenses. The platform supports company-specific submission approval chains, provides full project lifecycle support and is equipped with resource management tools.
– Astea Alliance Marketing
Astea Alliance Marketing empowers companies to transform prospects into customers by creating multi-channel marketing campaigns.
Astea Alliance Logistics
Alliance Logistics is transportation and logistics software that assists users with multiple management processes including asset, remote warehouse, service vehicle, spares pool and parts exchange. The platform supports field service delivery processes, SLA compliance, and cost management by streamlining and shortening inventory-usage-billing cycles.
Astea Alliance Contact Center
Alliance Contact Center is call center software that provides users with integrated multi-channel inbound and outbound capabilities designed to support multiple processes including order placement, record updates, payment processes, remote support processes and service call scheduling. The platform provides users with visual alert settings, automated escalation processes, and scripting and question trees for service call assistance.
– 3CSI CustomerConnect Portal CRM
Through performance tracking and target site identification, 3CSI CustomerConnect Portal helps users keep track of activity and find their client’s target audiences.
Host Analytics Modeling
Host Analytics Modeling is a business intelligence software solution that improves financial and operational agility. Users can quick analysis with create business models that align and link with financial plans and forecasts. The platform allows for plans to be built by forecasting with Excel.
– Longview 7
Longview 7 provides companies with the tools necessary to obtain, evaluate and report on business figures in real-time by programing and systematizing important fiscal processes.
Comm100 Help Desk
Comm100 Help Desk is help desk software that requires no installation or maintenance and is 100% hosted by Comm100. The platform is run on high-end HP servers, utilizes RAID ADG to protect data from hard disk failure, and enforces backup and disaster recovery plans.