YellowFish Software Revelation
Revelation provides a help desk solution capable of running entirely as a browser-based software application.
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SolarWinds Web Help Desk
Web Help Desk is one of the earliest examples of a fully web-based help desk solution. The program applies best practices of the Information Technology Infrastructure Library (ITIL).
Axios assyst
assyst is ITSM and ITAM software that assists users with managing all services, assets, and support through a centralized portal. The platform facilitates automation, social collaboration and multi-channel support, as well as mobile access via any device.
SysAid
SysAid is a web-based solution for IT departments. The services it provides include systems monitoring, service desk automation, and automatic inventory tracking.
Tenmiles Helpdesk Pilot
Helpdesk Pilot is a Help Desk solution that runs as a packaged Virtual Machine that includes all necessary components. It can be run on any server over a virtualization platform.
Help Scout
The first invisible help desk, Help Scout allows users a unified interface that lets them communicate with customers through a single portal, but the customer only receives a reply through the original medium they contacted the user with.
AgencyBloc
AgencyBloc is agency management software that provides users with an industry-specific CRM, commissions processing tools and is equipped with an integrated business and marketing automation functionality. The platform enables users to manage, access and report client, prospect, agent and commission data, as well as streamline communication processes and activities.
– Freshdesk Customer Support Software
Through customized tickets and helpdesk overview, Freshdesk Customer Support Software helps organizations manage their customer support tickets in an efficient manner.
Micro Focus Business Process Testing
Micro Focus BPT is QA testing software that provides users with a component-based test framework designed to run automated test processes. The platform provides users with a library of reusable test components, a repository of reusable test modules, and is designed to propagate a change made once across distributed agile teams.
Micro Focus Quality Center Enterprise
Micro Focus QC is IT quality management software that enables users to standardize testing processes, engineer applications for performance, and fix any identified defects. The platform works to optimize quality, reduce costs and accelerate application delivery and deployment, as well as provides users with a unified, comprehensive, extensible quality testing system.