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YellowFish Software Revelation Review

Product Snapshot

Product Pricing

Contact vendor directly for pricing information.

Technology

Product is available as both an on-premise solution and as a SaaS solution.

Customer Focus

Vendor works with midsize, large and multi-national enterprises.

Select Customers

Chrysler, Honeywell, Ben & Jerry’s, Infotech, Atlus

 

About Revelation

YellowFish Software Revelation Revelation provides a help desk solution capable of running entirely as a browser-based software application. The program features full integration with Microsoft Outlook, tying help desk processes into the internal email system and allowing for functionality like anonymous email processes, automatic escalation and ticket assignment, and ticket updates via email.

About the Company

Yellowfish Software was founded in 2001 and is headquartered inWestport, Connecticut.

 

Revelation Key Features

  • 100% web browser-based
  • Ticket monitoring
  • User account management
  • Message feeds
  • Anonymous email processes
  • Integration with Microsoft Outlook
  • Ticket updates via email
  • Asset discovery
  • Assets linkable to tickets
  • Asset history view

 

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