Tenmiles Helpdesk Pilot Review
Contact vendor directly for pricing details.
Product is available as an on-premise solution.
Vendor works with companies of all sizes.
Capgemini, Verizon, Sennheiser, Swarco, ABB
About Helpdesk Pilot
Helpdesk Pilot is a Help Desk solution that runs as a packaged Virtual Machine that includes all necessary components. It can be run on any server over a virtualization platform.
About the Company
Tenmiles was founded in 2000 and is headquartered in Chennai, Tamil Nadu.
Helpdesk Pilot Key Features
- Manage requests sent via email
- Web-based user interface
- Priorities and statuses settings
- Template-based notifications
- Staff and category signatures
- Custom fields for information tracking
- Business unit categories
- Tags and due dates
- Authentication against LDAP
- Ticket assignments
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