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Tenmiles Helpdesk Pilot Review

Product Snapshot

Product Pricing

Contact vendor directly for pricing details.


Product is available as an on-premise solution.

Customer Focus

Vendor works with companies of all sizes.

Select Customers

Capgemini, Verizon, Sennheiser, Swarco, ABB


About Helpdesk Pilot

Tenmiles Helpdesk Pilot Helpdesk Pilot is a Help Desk solution that runs as a packaged Virtual Machine that includes all necessary components. It can be run on any server over a virtualization platform.

About the Company

Tenmiles was founded in 2000 and is headquartered in Chennai, Tamil Nadu.


Helpdesk Pilot Key Features

  • Manage requests sent via email
  • Web-based user interface
  • Priorities and statuses settings
  • Template-based notifications
  • Staff and category signatures
  • Custom fields for information tracking
  • Business unit categories
  • Tags and due dates
  • Authentication against LDAP
  • Ticket assignments


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