Comm100 Email Marketing is email marketing software that maintains a positive sender reputation with all major ISPs in order to ensure a high email delivery rate, and is a licensee of TRUSTe in order to provide information privacy. The platform is fully hosted by Comm100 and requires no installation or maintenance, provides users with a library of email templates focused on various fields, and is equipped with a WYSIWYG HTML email editing tool.
Through a help desk system that allows IT providers to quickly create tickets and easily run reports, Spiceworks IT Management helps IT providers increase workflow productivity within their organizations by making it easier to monitor network activity.
A cloud based virtual call center solution, simplyCT CRM provides features such as a predictive dialer that automates customer calling and a recording system that allows agents to record customer interactions.
Libra OnDemand CRM gives hospitality providers useful tools such as guest comment tracking and guest preferences management in order to help hospitality providers increase customer satisfaction.
Prophix is a business performance management software solution that automates data consolidation. The platform includes tools for creating business predictions that reflect varying market situations and is accessible to forecast in real-time. The platform performs data integration from multiple sources with the an import data wizard. Data can be loaded using various methods including scheduled imports, and can run on-demand or as a part of a logical workflow process.
ProspectSoft eCommerce helps users trade products online with a business-to-business, or business-to-consumer online store. The platform improves customer retention through online helpdesks and portals and helps users take control of their website with simple content management tools.
ProspectSoft CRM provides a single integrated platform to share sales history, product information, pricing, special offers and stock levels across the user’s entire business, improving marketing, sales and customer service processes. The platform is integrated with Microsoft Office and Microsoft Outlook to allow emails and documents to be centrally stored, making customer data easily available.
Micro Focus Sprinter is application development software designed to streamline and accelerate Agile testing. The platform provides users with writes-ups for accurate bug reproduction and works to run efficient exploratory testing while reducing test cycle time.
Revelation provides a help desk solution capable of running entirely as a browser-based software application.
Web Help Desk is one of the earliest examples of a fully web-based help desk solution. The program applies best practices of the Information Technology Infrastructure Library (ITIL).