Tealium DataAccess is a big data analytics platform that uses customer data to provide insights into retention and brand interactions. At the start, users can define the audiences they are trying to reach by applying flags and filters to the data aggregate on customer behavior. The program then generates data visualizations that highlight key visitor metrics in campaigns.
Invoca Voice Marketing Cloud works across the user’s inbound calls department to manage all calls and provide key marketing intelligence. When a user receives a call, the program ties the call to a specific marketing campaign, message and/or social media channel.
Invoca for Performance Marketers enables marketing partners and affiliates to run full inbound call marketing campaigns. The program starts out by generating phone numbers partners and affiliates can use to receive inbound calls.
ScreenSteps is a knowledge base management and training software designed to enable sales teams, support centers and employees through learning processes. The platform enables users to create training courses on product releases, customer trends, competitors and internal processes, utilize context-sensitive help to better facilitate role-specific activities such as lead prospecting or customer response and support consistency, and allows users to include training course-specific checklists, job aids, and SOPs.
DataRPM is predictive analytics software that utilizes a patent pending Meta-learning technology called Cognitive Predictive Maintenance (CPdM) to automate predictions of asset failures. The full stack platform runs multiple Machine-learning experiments, finds patterns and anomalies in data and identifies influencing factors and predictors
Acronis Backup Business is enterprise backup software designed to support businesses and is designed to function as a backup solution for on-premise systems, remote systems, public and private clouds and mobile devices. The platform is built with enhanced backup validation, blockchain-based backup validation, and provides users with access to the Acronis Instant Restore functionality, a tool that starts Windows and Linux directly from backup storage without requiring data movement or standby hardware.
Igea is a home care software solution that can transform the user’s agency into a paperless zone while managing and streamlining all of their home care operations. The program is compatible with electronic signatures and can create all necessary practice and medical documents users need to distribute to patients.
HappyFox is a web based customer support ticketing system hosted on the cloud. The software helps users to track and manage all customer support requests across multiple channels like email, chats and social media in a centralized ticket support system. The platform also integrates with other web apps like CRM, live-chats,voice and bug tracking apps making it the most holistic and practical help desk software.
FanPilot is social media management software designed to manage a large number of social media accounts. The platform provides users with monitoring and listening tools to identify conversations involving the user’s company and can be geo-targeted by radius to capture hyper-local conversations.
Leadsius is marketing automation software that provides users with advance behavioral-based automation functionalities, analytic overviews and system visibility, and is designed to work with sales teams by automatically notifying sales teams when ‘sales qualified’ actions are completed. The platform gauges automated communication performance, utilizes behavior-based triggers in order to engage with leads in real-time, and tracks customer interactions with marketing assets across websites, landing pages, social media and email marketing.