Pricing for this software starts at $1,000 a month.
Invoca Complete is available as a SaaS solution that requires no additional hardware.
Invoca works with enterprise and mid-sized customers.
Quicken Loans, Vivint.SmartHome, OpenTable, The New York Times, Liberty Mutual
Invoca Complete works across your inbound calls department to manage all calls and provide key marketing intelligence. When a user receives a call, the program ties the call to a specific marketing campaign, message and/or social media channel. As the calls come in, the system starts to build up analytics that show a complete picture of a company’s marketing performance. For call management, a number of filter and routing tools are available and can match calls to agents based on location, customer status and more. Lastly, Invoca Complete can take call data and populate a contact database with relevant data pieces.
Invoca was founded in 2007 and is headquartered in Santa Barbara. The company focuses on inbound call marketing software solutions.