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Invoca Complete Review

Product Snapshot

Pricing

Pricing for this software starts at $1,000 a month.

Technology

Invoca Complete is available as a SaaS solution that requires no additional hardware.

Customer Focus

Invoca works with enterprise and mid-sized customers.

Selected Customers

Quicken Loans, Vivint.SmartHome, OpenTable, The New York Times, Liberty Mutual

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About Invoca Complete

Invoca Complete Invoca Complete works across your inbound calls department to manage all calls and provide key marketing intelligence. When a user receives a call, the program ties the call to a specific marketing campaign, message and/or social media channel. As the calls come in, the system starts to build up analytics that show a complete picture of a company’s marketing performance. For call management, a number of filter and routing tools are available and can match calls to agents based on location, customer status and more. Lastly, Invoca Complete can take call data and populate a contact database with relevant data pieces.

About Invoca
Invoca was founded in 2007 and is headquartered in Santa Barbara. The company focuses on inbound call marketing software solutions.

Invoca Complete Key Features

  • SaaS telephony and marketing intelligence software solution
  • Works with inbound calls
  • Attaches calls to marketing campaigns to show what types of marketing messages are effective
  • Can generate full marketing analytics for performance
  • Routes and filters calls based on location and other customer details
  • Imports contact data into a contact database after a call occurs
  • Integrates with other sales and marketing platforms

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