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Amity Review

Product Snapshot

Product Pricing

Contact vendor directly for pricing information.

Technology

The platform is a SaaS solution and requires no additional hardware for installation.

Customer Focus

The vendor works primarily with SaaS, B2B and B2C companies.

Select Customers

Nulogy, Rivalfox, SMTP, Soapbox, Sysomos, Uberflip

 

About Amity

Amity Amity is a sales platform focused on customer success that leverages client intelligence data to recommend the best courses of action for customer-focused representatives. The platform combines real-time playbooks, detailed client profiles, engagement tracking and workflow automation to improve customer interactions and measure effectiveness.

A shared database lets all team members access accurate account information, while custom views and drag-and-drop task boards enable each user to tailor the platform to their own needs. Amity also provides analytics tools to review how each user utilizes the platform, examine revenue patterns and portfolio health, and offer insight for Customer Success Managers to review. In addition, the platform can also connect to email applications and sync both inbound and outbound messages.

About the Company

Amity was founded in 2012 and is headquartered in Toronto, Canada.

 

Amity Key Features

  • Customer health scores
  • Churn risk
  • Customer segments
  • Customer profiles
  • Up-sell opportunities
  • Custom fields
  • Reporting and dashboards
  • API and integrations
  • Automation
  • Workflow capability

 

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