Angel Outbound IVR is delivered through an on-demand platform.
Angel Outbound IVR is focused on working with all sized companies, from small business to multi-national enterprises.
Angel Outbound IVR provides businesses with an efficient solution that provides personalized customer support, mass audience communication and an easy way to serve customers’ needs. Angel Outbound IVR provides your business with a data-driven design philosophy that engages customers with actionable options and two-way communication. Angel is a main supplier of on-demand customer engagement products. Angel works to enable businesses to improve the customer capability processes while also improving effectiveness and the bottom-line.
Genesys is a leading provider of customer service and contact center software and services. Genesys serves customers in over 80 countries and directs more than 100 million interactions every day from the contact center to the back office, aiding businesses in delivering quick and simple service and a cross-channel customer experience. The company acquired Angel.com in early 2013, and also offers the products formerly known as Angel Inybound IVR and Angel Virtual Call Center.