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IVR

MARKETING AUTOMATION

– Ifbyphone Review

Product Snapshot

Pricing

Pricing starts at $49.95 a month.

Technology

Platform is available as a SaaS solution that requires no additional hardware.

Customer Focus

Vendor works with small and mid-sized customers.

Selected Customers

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View Vendor's Product Page

About Ifbyphone Voice-Based Marketing Automation

- Ifbyphone Ifbyphone is a voice-based marketing automation suite that uses a number of voice technology tools to help convert leads into sales. At first, the program monitors marketing ROI by tracking which pieces of advertisement bring in the most phone calls. Each time a call is received, the system logs it and captures important details about the caller. During the call, the product uses a series of questions to score a lead, updates CRM and marketing data objects automatically and can forward calls to reps. After the call ends, Ifbyphone Voice-Based Marketing Automation can send out scheduled voice surveys and messages to further nurture leads.

About Ifbyphone
Ifbyphone was founded in 2005 and is headquartered in Chicago. The company has received recognition from a variety of Illinois-based groups, including hiredMYway and the Chicago Innovation Awards.

Ifbyphone Voice-Based Marketing Automation Key Features

  • SaaS phone marketing automation software solution
  • Identifies the most effective marketing channels by processing the number of times a channel’s phone number is used by leads
  • Captures caller contact details
  • Routes calls to reps based on user-defined criteria and leads’ needs
  • Uses questions to qualify and score leads
  • Automatically updates marketing and CRM systems during calls
  • Sends follow-up messages and surveys to leads for lead nurturing

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