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Product is delivered through an on-demand, Software as a Service (SaaS) platform.
Vendor is focused on working with all sized companies, from small business to multi-national enterprises.
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Angel Virtual Call Center is an IVR software solution designed to bring industry-leading IVR and speech technology together in one full-featured call center solution. The software gives companies a simple way to create, integrate, and deploy business voice applications with real-time application management. Angel is a main supplier of on-demand customer engagement products. Lastly, the company works to enable businesses to improve the customer capability processes while also improving effectiveness and the bottom-line.
Genesys was founded in 1990 and is headquartered in Daly City, California.