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Aptean Onyx CRM Review

Product Snapshot

Product Pricing

Contact vendor directly for pricing information.


Product is available both on-premise solution and as a SaaS solution.

Customer Focus

Vendor works with midsize and large enterprises.

Select Customers

AAA, Alliance of Indiana, Bay Valley Foods, Case New Holland, H.J. Heinz Company


About Aptean Onyx CRM

Aptean Onyx CRM Aptean Onyx CRM is a powerful CRM system designed for use by teams throughout the entire organization in industries such as financial services, local governments, and professional services. Onyx CRM focuses on bringing important customer information to the right employees, leading to targeted marketing and personalized service.

The platform is equipped with win/loss analysis tools, foercasting analysis tools, lead management capabilities. The software also includes specialized sales and marketing features that allow sales teams to manage leads and channels, generate quotes, and automate workflows to provide seamless and effective service to customers. Additionally, the platform is equipped with service and support management functionalities, integrates with OutLook, connects to social networks and channels and offers a mobile accessible interface.

About the Company

Aptean was founded in 2012 and is headquartered in Alpharetta, Georgia.


Aptean Onyx CRM Key Features

  • Role-based application views
  • Customizable interface
  • Powerful search
  • Process automation and scripting
  • Sales and marketing management
  • Opportunity management
  • Quotes and proposals
  • Sales team management
  • Channel management
  • Pipeline management


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