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Averiware Customer Relationship Management Review
Product Snapshot
Product Pricing
Product is available in multiple plans:
- Sales and customer services – $29.50 per month
- Entire business – $49.50 per month
Technology
Platform is a SaaS solution and requires no additional hardware for installation.
Customer Focus
Vendor works with small to midsize businesses in the nonprofit, agriculture, ecommerce, advertising and distribution industries.
Select Customers
Contact vendor directly for case studies.
About Averiware Customer Relationship Management
Averiware Customer Relationship Management is CRM software that assists customer service agents by displaying customer-centric information on-screen in order to facilitate employee productivity and customer loyalty. The platform manages customer setup, personal information, quotes, sales orders and credit status, records customer interactions and conversations, and presents users with customer satisfaction indicators.
The software is equipped with calendar and customer follow-up scheduling tools, inventory availability displays and order tracking and delivery schedule data capturing capability. Additionally, the platform is designed with a purchasing trend indicator, access to relevant competitive data and customer wishlists to track customer interests.
About the Company
Averiware was founded in 2007 and is headquartered in Ontario, California.
Averiware Customer Relationship Management Key Features
- FedEx and UPS connectivity for shipment tracking
- Document email, fax and print sharing options
- Commission tracking tools
- Available via mobile devices
- Order and customer account ‘hold’ capability
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