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WORKFORCE MANAGEMENT

ClickSoftware Mobile Workforce Management Review

Product Snapshot

Technology

ClickSoftware Mobile Workforce Management is a web-based SaaS solution and requires no additional hardware for installation.

Customer Focus

ClickSoftware Mobile Workforce Management works with service organizations of all sizes.

Select Customers

Contact vendor directly for case studies.

About ClickSoftware Mobile Workforce Management

ClickSoftware Mobile Workforce Management ClickSoftware Mobile Workforce Management is an end-to-end workforce management solution that helps a mobile workforce run efficiently. ClickSoftware achieves this through field service management, job scheduling, dispatching, tasks, work orders, assets, timesheets, reporting and more. With advanced decision-making algorithms, ClickSoftware manages the entire service operation. ClickSoftware’s business intelligence allows businesses to analyze current and historical data, and forecasting predicts future demand. Scheduling appointment windows is made practical with location and distance-based planning. Users can schedule shifts days, weeks, or months in advance.

About ClickSoftware
ClickSoftware was founded in 1996 by Prof BenBassat in order to optimize decision support software. ClickSoftware serves over 200 customers worldwide.

ClickSoftware Mobile Workforce Management Key Features

  • HTML5-based, device agnostic software
  • Full offline capabilities to work seamlessly without connectivity
  • Demand forecasting
  • Workforce planning
  • Shift scheduling
  • Work order management
  • Optimized service scheduling
  • Customer interaction management
  • Mobile workforce management
  • Location based services
  • In-depth analysis from current and historical data
  • Access to extensive ClickAppStore for additional apps to fully customize functionality

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