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Comcast Business VoiceEdge Select Review

Product Snapshot

Product Pricing
  • $34.95 per seat per month
Technology

Platform is a hybrid solution.

Customer Focus

Vendor works with SOHO companies across multiple industries.

Select Customers

Contact vendor directly for case studies.

 

About VoiceEdge Select

Comcast Business VoiceEdge Select VoiceEdge Select is a cloud-based, PBX service designed for single-site small businesses with 3 to 8 employees. The platform is equipped with an Automated Attendant that provides users with a call routing and customized greeting functionality, enables users to receive calls on any phone or mobile device, and allows users to utilize a single contact number across multiple devices.

The software requires no capital outlay including no upfront hardware, wiring or IT costs, scans messages with voice-to-text translation, and allows users to control, utilize and manage phone systems from any location. Additionally, the platform is equipped with call forwarding capabilities that including Call Forwarding Always, Call Forwarding Selective, Call Forwarding Busy and Call Forwarding Not Reachable.

About the Company

Comcast Business was founded in 1963 and is headquartered in Philadelphia, Pennsylvania.

 

VoiceEdge Select Key Features

  • Call options include connecting with operator, dialing by name or extension, or connections via up to ten configurable options i.e. 1 for Marketing, 2 for Sales, etc
  • Allows users to define one or more network locations
  • Hunt Group tool that circulates incoming calls between users within a defined group
  • Converts voice messages to text in order to send messages to the user’s inbox
  • Business-grade phones available

 

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