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Converseon Conversation Miner Review

Product Snapshot


Converseon Conversation Miner is available as an on-premise solution.

Customer Focus

Large Enterprise, International Enterprise

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About Converseon Conversation Miner

Converseon Conversation MinerConverseon Conversation Miner is proprietary software that allows enterprises to monitor brands and products, interpret social media data, and use data to inform action plans. Conversation Miner is fully customizable, and dashboards can be optimized for use by multiple departments within the company. Conversation Miner cleans all data, making sure that only relevant data is present, and Converseon uses a two-pronged analysis process utilizing both human and automated analysis for the most comprehensive and on-point reports. Finally, activation capabilities help businesses use data and analysis to inform actual action plans, helping businesses infuse social media into their brands and business strategies.

About Converseon
Converseon was founded in 2001 and is based in New York, NY with additional offices in Gentofte, Denmark. The company believes that a lasting social media influence can be achieved when social media is integrated with the brand of a business, and it has worked closely with clients to develop a flexible, quality product that allows them to dig deep into the possibilities of social media. Converseon is the recipient of several awards, including a Forrester Groundswell award in 2010 and the “Best Social Media Agency” SAMMY Award from Digiday.

Converseon Conversation Miner Key Features

  • Real-time Listening
  • Configurable Dashboard
  • Data Cleansing
  • Custom Workflow
  • API
  • Implicit and Explicit Meaning
  • Custom Metrics
  • Sentiment Analysis
  • Full Twitter Firehose
  • Multiple Languages
  • Enterprise Analytics
  • Management Consulting
  • Activation Capabilities
  • Reporting
  • Mobile Options

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