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Product is available as an on-premise solution.
Vendor works with large and multi-national enterprises.
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Converseon Ready is social intelligence and monitoring software that captures and delivers social data and insights, and utilizes sister company Revealed Context’s semantic technology to clean and enrich social listening data in order to generate actionable customer data. The platform delivers precise and relevant data by utilizing a combination of techniques including machine learning, and allows companies to create custom classifiers in order to gather that data that is the most relevant to the company’s focuses.
The software integrates social data with other digital data and customer data sets, and powers unstructured data conversion processes with Convey API. Additionally, the platform analyses customer voice based on social data, is compatible with most social listening platforms, and is equipped with near-human levels of precision.
Converseon was founded in 2001 and is headquartered in New York.