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SOCIAL INTELLIGENCE

SOCIAL MONITORING TOOLS

Converseon Ready Review

Product Snapshot

Product Pricing

Contact vendor directly for pricing information.

Technology

Product is available as an on-premise solution.

Customer Focus

Vendor works with large and multi-national enterprises.

Select Customers

Contact vendor directly for case studies.

 

About Converseon Ready

Converseon Ready Converseon Ready is social intelligence and monitoring software that captures and delivers social data and insights, and utilizes sister company Revealed Context’s semantic technology to clean and enrich social listening data in order to generate actionable customer data. The platform delivers precise and relevant data by utilizing a combination of techniques including machine learning, and allows companies to create custom classifiers in order to gather that data that is the most relevant to the company’s focuses.

The software integrates social data with other digital data and customer data sets, and powers unstructured data conversion processes with Convey API. Additionally, the platform analyses customer voice based on social data, is compatible with most social listening platforms, and is equipped with near-human levels of precision.

About the Company

Converseon was founded in 2001 and is headquartered in New York.

 

Converseon Ready Key Features

  • Document-, sentence- and entity-level analysis
  • Basic classifiers include sentiment, emotion, and intensity
  • Advanced classifiers include purchase intent, customer journey and advocacy
  • Vertical-specific solution
  • Machine learning built on the largest proprietary training dataset

 

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