This product is no longer available
This product has reached its end-of-life and is no longer being supported by the vendor.
– HelpSTAR Enterprise Help Desk Review
HelpSTAR Enterprise is an on-premise help desk/service desk solution.
Small Business, Mid-Size Business, Enterprise
Metro-Goldwyn-Mayer, Reuters, ATK, Northwestern Law, Bessemer Trust, Marine Credit Union
About HelpSTAR Enterprise Help Desk
HelpStar Enterprise improves user interaction with the client’s help desk. The program uses a ribbon interface and integrates several features that automate many help and service desk functions and allow for the quick modification of templates.
About Help Desk Technology International Corporation
Founded in 1988, Help Desk Technology has a long history of developing help and service desk solutions, including early software versions for MS-DOS. Throughout the 2000s the company won a series of reader’s choice awards from WindowsITPro.
HelpSTAR Enterprise Help Desk Key Features
Active Directory Integration
Asset Management and Purchasing
Auto Ticket Escalation
Business Hours and Rules Modification
Knowledge Management Database
Project Template Designer
Schedule & Send Reports
Web Portal Interface
Crystal Reports Designer
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