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InvGate Review

Product Snapshot

Product Pricing

Product is available in multiple plans – contact vendor directly for pricing details.


Product is a SaaS solution and requires no additional hardware for installation.

Customer Focus

Vendor works with small, midsize and large enterprises.

Select Customers

Hitachi, Toyota, NEC, Skandia, MetLife


About InvGate

InvGate InvGate is service desk and IT asset management software that can centralize all IT support and customer service processes and operations. Because information is displayed immediately, users can modify the report in order to drill down and get more details, add more information or to perform automatic filtering with just a click.

The software is equipped to deliver all interactions in visual formats, which is essential to give users the visibility needed to drive process improvement in service desk operations.

About the Company

InvGate is headquartered in Buenos Aires.


InvGate Key Features

  • Gamification functionality for rewarding and motivating staff with virtual or tangible incentives that are awarded for completing support oriented tasks
  • WorkFlows for creating, designing, and modeling processes and workflows across different departments
  • Incident and problem management tools
  • Change management functionality
  • CMDB
  • Built-in knowledge base
  • Service Level Agreement (SLA) Management
  • Multi-dimensional OLAP analytics and reports
  • Social IT and collaboration tools
  • IT asset inventory management tools


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