KXEN Social Network Analysis is available as a SaaS solution that requires no additional hardware.
KXEN works with enterprise, multi-national and mid-sized customers.
KXEN Social Network Analysis works across company social media channels to help users understand their customer base via visual data analytics graphs. The program takes a look at all social interaction between different followers and can identify key influencers, people who have multiple accounts and hidden professional relationships between followers. Users can also take a look at online communities to find relationships outside the immediate company network. Once users have their graphs fully constructed, KXEN Social Network Analysis data can then be used in campaigns and help foster positive communications between followers.
KXEN is headquartered in San Francisco and was acquired by SAP in 2013. The company has over 500 deployments at enterprise-scaled companies.