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This product has been renamed or acquired by another company. You can find the new product offering at SAP Digital CRM.SOCIAL INTELLIGENCE
SOCIAL MONITORING TOOLS
– KXEN Social Network Analysis Review
Product Snapshot
Technology
KXEN Social Network Analysis is available as a SaaS solution that requires no additional hardware.
Customer Focus
KXEN works with enterprise, multi-national and mid-sized customers.
Selected Customers
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About KXEN Social Network Analysis
KXEN Social Network Analysis works across company social media channels to help users understand their customer base via visual data analytics graphs. The program takes a look at all social interaction between different followers and can identify key influencers, people who have multiple accounts and hidden professional relationships between followers. Users can also take a look at online communities to find relationships outside the immediate company network. Once users have their graphs fully constructed, KXEN Social Network Analysis data can then be used in campaigns and help foster positive communications between followers.
About KXEN
KXEN is headquartered in San Francisco and was acquired by SAP in 2013. The company has over 500 deployments at enterprise-scaled companies.
KXEN Social Network Analysis Key Features
- SaaS social media intelligence software solution
- Goes across company social media channels to find hidden relationships, duplicate follower accounts and key influencers
- Keeps all data in-house
- Can load entire networks within hours
- Can monitor outside online communities for insights
- Helps users determine targeting strategies for future campaigns
- All graphs support drill downs
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