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Enterprise Service Desk is a SaaS solution and requires no additional hardware for installation.
The vendor works with businesses of all sizes in several different industries.
Some clients that use Enterprise Service Desk include Sun County Airlines, US Department of the Interior, and the City of Fontana, CA.
Enterprise Service Desk is an IT service management software that allows businesses to efficiently manage IT problems and requests. The platform allows users to be cost effective with free end users, have flexible delivery: on-premise or cloud, and it is quickly deployable with out-of-box functions.
The software provides businesses with tools to provide their IT employees with role-based dashboards, personal technician workspace and an announcement calendar. Additionally, the platform comes with a survey management feature, audit-ready reporting and role-based security.
Meritide was founded in 1999 and is headquartered in St. Paul, MN.