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Product is a SaaS solution and requires no additional hardware for installation.
Vendor works with companies of all sizes.
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OmniSocial Learning Extended Enterprise is customer engagement and acquisition software that enables users to utilize social channels in order to connect with customers and potential customers. The platform facilitates team collaboration processes, promotes direct interactions with target customer groups, and works to increase revenue and reduce sales cycles by nurturing customer relationships.
The software is equipped with tools designed to increase sales effectiveness, streamline sales training and onboarding processes, and provides users with access to new buyers and customers. Additionally, the platform is designed to improve customer and potential customer brand confidence, provides users with tools that focus on improving customer retention, and streamlines customer onboarding processes.
Mzinga was founded in 2007 and is headquartered in Burlington, Massachusetts.