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SOCIAL INTELLIGENCE

SOCIAL MONITORING TOOLS

Sentiment Metrics Review

Product Snapshot

Technology

Software-as-a-Service

Customer Focus

Global enterprises across industries

Select Customers

eBay, 1ST CENTRAL, Faber, Neopost, Linney Group

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Sentiment Metrics

Sentiment MetricsSentiment Metrics offers a suite of products that help businesses mine and analyze the vast quantities of brand-relevant data generated across social media channels. Sentiment Metrics social media monitoring equips companies with the tools they need to track and measure social media data. The social media analytics tool helps users make sense of data, and use the results to drive business strategy. Sentiment Metrics’ social media reporting applications give users flexibility for report generation. Lastly, if your company has its own separate tool for monitoring data, the aata/API tool makes the data generated by Sentiment Metrics compatible with your current toolset.

Sentiment Metrics was founded in 2005. The company is headquartered in the United Kingdom. Sentiment Metrics works with more than 400 clients across the globe.

Sentiment Metrics Features

  • Easy to use
  • Offers solutions on how to capitalize on social media
  • Users require minimal training
  • Monitors customer interaction on Facebook and Twitter
  • Reputation management monitors customers’ responses to your product
  • Generates three types of reports
  • Data generated by the program is compatible with other programs

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