Product is available in multiple plans:
Platform is a SaaS solution and requires no additional hardware for installation.
Vendor works with small to midsize companies in the ecommerce and retail industries.
Contact vendor directly for case studies.
Nice Chat is ecommerce chat that integrates with online stores in order to sync with products and orders, and provides real-time assistance and customer service for online customers. The platform enables sales representatives to target audiences by UTM tags, referrers and behavior, facilitates sales through the chat window, and is built with customer engagement tools including triggered chats and customer profiles that identify customer needs and interests.
The software is equipped with screen tracking tools, helping pointers to enables sales representatives to guide customers on their own screens, and collects customer feedback. Additionally, the platform provides users with quick reply templates, group chat and chat transfer capabilities, and facilitates chat across multiple websites.
WORLD TECH OÜ was founded in 2014 and is headquartered in Estonia.