July 23rd, 2012 | | Comments Off on Artesian
Artesian is CRM and social intelligence software that enable users to track customers, prospects, competitors and partners, as well as identify new business opportunities and manage associated risks. The platform provides access to all company records and relevant insights, is built with a newsfeed design in order to provide users with trigger highlights, and facilitates cross-team collaboration, data sharing and engagement.
ContaxCRM is a contact management solution that helps users better organize and sort through contacts in order to communicate more effectively with clients.
Conversocial is social CRM and customer support software that utilizes social channels as digital touchpoints for customer interactions and customer issue resolution. The platform enables users to organize, prioritize, route and triage customer issues, combines public and private messages in order to provide full customer interaction views, and automatically routes conversations to the original agent in order to provide consistent support strategies and messaging.
CRMnext Digital CRM is social CRM software that focuses on increasing brand awareness, social campaign responses and positive social index ratings. The platform integrates with social channels and enables users to track conversations from Twitter, Facebook, LinkedIn and Google+, as well as captures brand-related conversations and mentions.
Dimelo Social is social CRM software focused on managing customer contacts and interactions on social media. The platform aggregates all social media feeds in order to ensure all customer messages are responded to, ensures the traceability of all exchanges, and supports large-scale processing of customer interactions.
Social Dyanmx provides customer care applications such as campaign management and e-mail marketing specifically for organizations that have a large number of contacts or are very customer service focused.
Focusing primarily on companies that use Microsoft-based servers, SplendidCRM provides tight integration of sales and marketing automation functions in order to improve efficiency while providing features such as iCloud Synchronization and Salesforce.com Importing for increased productivity.
Totango Customer Success Center is a “Customer Engagement Management” solution that focuses specifically on helping online businesses build a more dedicated and involved user base. In order to achieve that, Totango provides features such as Userbase Segmentation and Campaign Management.
Remotia CRM works towards increased sales for SMBs and automates processes such as lead management and forecasting, thus increasing ROI.
Salestrakr is a contact management solution that helps users close sales and finds more opportunities through customer tracking and automated marketing, thus increasing lead generation. In addition, the platform allows for integration with other solutions, including Salesforce and Yahoo! Mail.