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How CRM Benefits Your Sales Force

Although your sales force may not immediately embrace your company’s new CRM system, research reveals that CRM software has a positive affect on your sales force’s performance. Here’s 5 ways CRM can benefit your sales team.

6 Criteria for Picking a CRM System for Your Business Needs

Which CRM system is right for an organization can depend on several factors, and it isn’t a decision organizations can afford to take lightly. CRM is the path to customer loyalty, new business, and increased revenues over the short and long-term, affecting every area of an organization’s success.

Using Microsoft Outlook for CRM

Microsoft Outlook, part of the Microsoft CRM portfolio, makes powerful and cost-efficient customer relationship management a reality for smaller businesses. When coupled with Business Contact Manager, Outlook can give sales staff the capabilities they need to more effectively manage their prospects, customers, and opportunities.

The Future of CRM Cloud Computing

Cloud computing’s increase in popularity has led some to think about its future in the customer relationship management (CRM) field. With a growing demand for cloud CRM software and more vendors jumping to satisfy this demand, we dived in to discuss the pros and cons of migrating to web-based CRM.

10 Proven CRM Ideas

How do you get the most value from your new CRM solution? These ten proven CRM ideas can help guide you to success.

CRM for Macs

Although companies who utilize the Microsoft Windows operating system have countless solutions to choose from when it comes to customer relationship management (CRM), solution providers who offer CRM for Mac-based systems are quite hard to come by. In fact, PC-based CRM software outnumbers Mac-based CRM by a massive margin.

An Executive View of CRM

This document focuses on key “pains” often experienced by executives in an organization and how CRM can help solve those pains.

eCitizen Whitepaper

The C2 eCitizen solution helps Government agencies “do more with less” in an ever increasing environment where citizens are demanding better service and more accurate information for their tax dollars.

A Buyer’s Guide to Customer Relationship Management Solutions

Buyers’ Guide in to CRM solutions provides an overview of the trends, value and evaluation criteria one should consider when making a CRM purchase decision

NetSuite CRM+ Demo

NetSuite CRM+ includes all the foundations of CRM – Salesforce Automation, Marketing Automation, and Customer Support Service – while also providing your reps with a real-time view of all customer transaction, service issues, inventory, order status, and commissions. This demo allows you to view how NetSuite CRM+ can support a variety of roles in your organization.