SolarWinds Web Help Desk
Web Help Desk is one of the earliest examples of a fully web-based help desk solution. The program applies best practices of the Information Technology Infrastructure Library (ITIL).
Web Help Desk is one of the earliest examples of a fully web-based help desk solution. The program applies best practices of the Information Technology Infrastructure Library (ITIL).
assyst is ITSM and ITAM software that assists users with managing all services, assets, and support through a centralized portal. The platform facilitates automation, social collaboration and multi-channel support, as well as mobile access via any device.
SysAid is a web-based solution for IT departments. The services it provides include systems monitoring, service desk automation, and automatic inventory tracking.
AppFog is cloud-based application development software that provides multi-language support as well as a wide application technology range including PHP, NodeJS, Ruby, Python, Java, .NET, MySQL, and PostgreSQL. The platform supports popular runtimes and frameworks, automates load balancing procedures and facilitates application scaling processes.
IT Asset Manager is ITAM software designed to optimize IT hardware and software assets, control IT spending and support regulatory and policy compliance. The platform assists users with optimizing cost structures, reallocating underutilized assets, and avoiding audit-related issues, such as fines or penalties, through planning and managing all software licensing processes.
RevealCloud is a Software-as-a-Service solution that monitors the speed and availability of applications delivered in the cloud or on servers, updating metrics every 5 seconds to ensure optimized communication and firewall pass-through.
Elsinore Technologies ScreenConnect is a remote support solution that allows companies to securely and immediately access any computer over the internet.
Service Support Manager is a process-driven approach to IT system management that provides users with easy-to-use applications.
Piston Cloud is the liaison between the OpenStack community and enterprises developing their own cloud. CEO Josh McKenty discusses the importance of OpenStack, the future of the cloud, and how Piston helps other companies be cool.
TIBCO Mashery is an Application Programming Interface (API) management solution that gives enterprise IT departments the flexibility to control operations and governance of various clouds. The platform also offers I/O Docs, enabling developers to test and debug documents from one single interface.