About Remote Support Solutions
Remote support software helps companies that have multiple locations monitor and provide support to their various branches.
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About BMC Remedy Help Desk Software
With BMC Remedy Customer Support, you can increase customer satisfaction, continually improve service quality, and enjoy considerable agility in meeting your customers’ evolving service requirements—all while reducing service costs.
Choosing the Right Asset Management Software Program
Selecting the right asset management software program can be a confusing process. However, knowing what all of your business needs are and how to solve them can be even more confusing. Asset management software is designed to help you make good business decisions and stay ahead of the competition.
Dell KACE M300 Asset Management Appliance
The first appliance-based Systems Management Solution for Small Business.
– Dell KACE K1000
Dell KACE K1000 is a well-rounded IT management solution that includes asset management, security features and service desk management features.
K1000 Software License Management
Video introduction to Dell KACE K1000 Management Appliances.
Managing and Accounting Assets for IT Administrators
See how Dell KACE K1000 provides server lifecycle management to IT administrators.
– SAP IT Service Management
SAP IT Service Management is part of SAP CRM and is made to help IT organizations execute and manage IT services to meet company goals and reduce costs. SAP ITSM supports business processes that make it possible for companies to manage all aspects of their service desk operations. SAP ITSM is also a certified ITIL V3 compliant solution which helps companies adopt IT service best practices into their organizations.