VanillaDesk is a Software-as-a-Service help desk solution for enterprises to interact with their customers by offering internal IT departments and external IT providers a user-friendly interface and efficient reporting capabilities, supporting core Information Technology Infrastructure Library (ITIL) V3 processes.
Xtraction is a business analytics platform provides reporting solutions for a range of products. The software allows users to build a report, drag and drop from a user’s data sources as well as display data from multiple sources on one dashboard or chart. The applications comes with real-time analytics that enable users to make informed business decisions. The platform’s dashboards available for mobile devices and can share reports by scheduling content to email or network folders.
TechCello is multi-tenant Saas development framework software that works as an end-to-end SaaS lifecycle management tool. The platform enables users to design, develop and manage SaaS product operations, and offers 30+ modules built to satisfy all the basic engineering needs and operations based on best practices.
Rapid-I RapidAnalytics is a data mining and predictive analysis solution, providing shared repositories, user management, and web-based, anytime access to reports. RapidAnalytics is open source software, where employees can work in a shared environment with dedicated computing power for collaborative but optimal results.
HRsmart Talent Management is a centralized software system for organizations to manage their employee lifecycle from end to end. The software includes 700 configurable options. HRsmart tracks your employees’ performance, identifying opportunities for promotion or reallocation.
OTRS Help Desk centralizes and streamlines the help desk process, providing customers and employees with way to effectively communicate with each other to resolve issues and requests. OTRS Help Desk provides self-service functionality as well as custom branding to create a personalized user experience.
OTRS IT Service Management provides management and support tools based on ITIL best practices. OTRS ITSM includes a self-service web portal, real-time process overviews, and automatic updates.
Metamarkets Explore is a data analytics platform that is designed to turn data into information with a meaning. The software ingests, processes and visualizes data in real-time.
Myrrix Recommender Engine makes product recommendations based on real-time customer behavior, similar to Amazon’s unique suggestions based on recent purchases. Myrrix Recommender Engine works with Apache Mahout and Hadoop to compile a variety of algorithms for the system to provide targeted recommendations.
Built on Apache Cassandra, DataStax Enterprise is a big data platform to manage information in real-time for cloud applications. Users can access data using a variety of workloads or access patterns and can utilize indexing, search, analytics and graph functionality.