Artesian is CRM and social intelligence software that enable users to track customers, prospects, competitors and partners, as well as identify new business opportunities and manage associated risks. The platform provides access to all company records and relevant insights, is built with a newsfeed design in order to provide users with trigger highlights, and facilitates cross-team collaboration, data sharing and engagement.
Conversocial is social CRM and customer support software that utilizes social channels as digital touchpoints for customer interactions and customer issue resolution. The platform enables users to organize, prioritize, route and triage customer issues, combines public and private messages in order to provide full customer interaction views, and automatically routes conversations to the original agent in order to provide consistent support strategies and messaging.
SimplyMeasured is social media analytics software that allows users to measure awareness and engagement across all social channels. The platform compiles data from all utilized networks and unifies metrics, provides tools to measure the success of social campaigns and assists users in optimizing social engagement efforts.
Sprout Social improves the user’s social media marketing and branding through applications such as reporting, campaign creation and campaign management. The solution’s Smart Inbox is able to display social channels and profiles on a single streaming dashboard.
ShopIgniter works towards increasing brand awareness for retail companies with automated campaign management through social networks such as Facebook and Twitter.
Collective Intellect provides a complete suite of tools to help businesses monitor, understand, and respond to the conversations their customers are having in social networks.
Compendium Web Content Management aims to boost sales by providing organizations with a software framework for constructing a compelling narrative about their company. Their program does this by acting as a blog platform with semi-automated functions that draw content from internal and external sources to conglomerate into a single framework.
ReadyPulse is a “Social Testimonials Marketing” solution that works with online retailers in order to help them grow, curate, and showcase customer testimonials so as to continue building their fans and followers while also driving engagement.
Insight-to-Action is a social media solution that leverages community insight and marketing and sales tools in order to improve your company’s outreach.
In order to help businesses businesses generate leads, Nearstream sifts through the social networks of potential customers and determines what they want from the information that they make publicly available online.