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Global CRM: Managing the Multinational Sales Force

Customer Relationship Management (CRM) just isn’t what it used to be. Conceived as automated tools to help sales personnel maintain records of contacts, sales-related activities, and individual and team’s progress toward goals and quotas, today’s scope has become much more far reaching.

How to Outsell the Competition: The Benchmarking Edge for Successful Sales Execution

Sales benchmarking represents a source of sustained competitive advantage for corporations today. The second largest cost item on a company’s financial statement is SG&A expense which typically represents 30%-40% of revenue.

CRM Best Practices for Adoption

When adopting a new CRM solution into your company, it’s important to follow these CRM best practices.

TCO of On-Demand Applications Is Significantly Better for SMBs and Mid-Market Enterprises

See why the Yankee Group says that the TCO for on-demand solutions is much better than that of traditional on-premises solutions – even when evaluated over a 3 to 5 year period. On-premises solutions require significant investments in IT infrastructure and application deployment, support and update resources.

Managing the Multi-Company Corporation

This white paper reviews the issues and the solutions for the multi-organizational enterprise to manage both its sales and financial components, including requirements for addressing differing currencies, taxation rules and local and consolidated reporting.

The Benefits of a Business Management Software Suite for Small and Midsize Businesses

Overcoming the barriers of stand-alone business applications is a major challenge to growth for companies worldwide. Learn how an expanding organization can better gain control of its business operations and increase productivity through integrating its core business management processes.

Maximizing Performance and Profitability in Billable Services Organizations

This NetSuite White Paper explores the business processes underpinning companies that derive their revenue from the provision of services – whether they are standalone service-providing businesses or parts of a larger organization. Key business processes discussed include accelerating sales, tracking projects, improving lead-to-cash and managing professional services accounting.

CRM Success for Fast-Growing Companies: What Every Small and Midsize Company Needs to Know

Learn what ever small and mid-size company should know about how CRM can help their business grow.

The Business Benefits of Software-as-a-Service: Making the Most of the On-Demand Advantage

Software-as-a-Service (SaaS) is a growing phenomenon in worldwide business today. From the original ideas of outsourcing the data center and having third parties manage the software (the ASP movement of the turn of the century) to true SaaS today, the tsunami of outsourced IT and new methods of accessing business software solutions has created a multi-billion dollar market.

On-Demand ERP in the Enterprise: A Practical CIO Guide to Implementation

This paper, based on the experience and best practice established by early adopters, sets out a framework for deciding on and implementing on-demand ERP within enterprises of 250 employees or more, or in divisions within a larger enterprise. The paper will examine key concerns such as data integrity in enterprise systems, maintaining compliance and ensuring proper process management, as well as discussing new skills and approaches to help maximize returns on investment.