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White Papers and Demos

Successful SSO Selection — 37 Critical Questions to Ask
White Paper provided by Bitium

Selecting the right single sign-on solution (SSO) for your organization can be a daunting task. Competing solutions offer varying levels of application support, management overhead, and potentially confusing (and counter-productive) cost structures. These questions can help you collect and organize the critical information you need to make a well-informed decision for your organization.

Password Peril: The Frontline Security Challenge in the SaaS Age
White Paper provided by Bitium

As enterprises large and small shift their information to the cloud, an explosion of SaaS tools are making it easier than ever for employees to collaborate and innovate. As a result, online security is increasingly being pushed to the forefront as a major corporate expense. Yet, 89% of the global information workforce lack clarity on how security applies to the cloud.

The WOW Guide to Self-Service Support
White Paper provided by Desk.com

The purpose of this WOW Guide is to help you and your organization get started with knowledge base content, cut down incoming customer interactions and provide amazing customer service through an engaging online support center.

The Ultimate Guide to Self-Service Support for Fast-Growing Companies
White Paper provided by Desk.com

One form of customer service on the rise is self-service support. In this “Ultimate Guide,” we will be touching on the foundation of self-service support – primarily, what this level of support means to fast-growing companies as well as their customers and organization.

Reducing the Pain of Purchasing in Construction
White Paper provided by Procurify

We identify three practices you can start implementing today to reduce your organization’s risk of fraud, make procurement more effective at your construction company and increase visibility into your projects.

3 Steps to Better Procurement Practices for SME Manufacturers
White Paper provided by Procurify

We identify three practices you can start implementing today to advance procurement effectiveness at your company, squeezing more savings and greater efficiency out of where and how you spend money.

Building Hyper-Productive Globally Distributed QA Teams
White Paper provided by Zephyr

As more and more companies turn to experienced testing companies to augment their testing, or create their own offshore presence, management is tasked with multiple challenges. The purpose of this whitepaper is to outline six key ingredients for overcoming the challenges of managing a globally distributed team: Geography, Culture, Communication, Leadership, Trust and Objectives.

Test Management Solution Buyer's Guide
White Paper provided by Zephyr

This Test Management Systems Buyer’s Guide is designed to help business decision makers quickly identify their enterprise’s testing needs, effectively communicate these needs to vendors, and successfully compare various product alternatives. To identify Test Management system needs, buyers must examine four crucial areas: vendor reliability, cost considerations, product requirements and IT requirements. This guide is structured around these areas.

VAI S2K: Enterprise Integration
White Paper provided by VAI

With S2K Smart Center users can configure their screens with the exact applications and information that is important to their role which can increase employee productivity, improve collaboration, and allow the user to react quickly to business demands. In this VAI whitepaper, identify areas to improve and remain competitive through your enterprise resource planning solution.

VAI and IBM: Smarter Enterprise Management with Mobile and Social Business
White Paper provided by VAI

One of the biggest advantages to mobile enterprise management is employees having access to the right information at the right time, no matter where they are. Powered by IBM technologies, the S2K Smart Center from VAI brings this capability to life. It provides intuitive and immediate access to the tools and information decision makers need to do their jobs — all within a single browser session.