About AppShore Small Business CRM

AppShore was founded with a crystal clear vision: To provide small business owners with the single most functional, cost-effective, and easy-to-use Customer Relationship and Contact Management solution possible. Most of our customers sign up for our product because they:

• have customer information on bits of paper all over the place and want to get organized
• are using Excel to keep track of their leads and customers but the spreadsheets are getting too big and difficult to manage
• are using ACT! or Goldmine or some other desk top based contact management solution but are afraid of losing data if the PC crashes or is infected by a virus
• need to share information with partners or employees in different locations
• have used salesforce.com in the past, but want something that is much easier to use and costs a lot less but does basically the same thing

Key features of Professional Edition include:

• Lead management – including lead capture from your web site
• Account and Contact management – Contacts are linked to Accounts
• Activity management – keep track of calls, meetings, task, events
• Opportunity management – track the progress of sales through multiple stages
• Document management – central repository for document sharing
• Case management – track post-sales customer support issues

Premium Edition offers all the features of Professional Edition plus:

• Full customization – virtually every aspect of the system is customizable
• Email marketing – send bulk email quickly and easily
• Shared Calendar – for improved collaboration and group activity management