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About AppShore Small Business CRM

AppShore was founded with a crystal clear vision: To provide small business owners with the single most functional, cost-effective, and easy-to-use Customer Relationship and Contact Management solution possible. Most of our customers sign up for our product because they:

  • have customer information on bits of paper all over the place and want to get organized
  • are using Excel to keep track of their leads and customers but the spreadsheets are getting too big and difficult to manage
  • are using ACT! or Goldmine or some other desk top based contact management solution but are afraid of losing data if the PC crashes or is infected by a virus
  • need to share information with partners or employees in different locations
  • have used in the past, but want something that is much easier to use and costs a lot less but does basically the same thing

Key features of Professional Edition include:

  • Lead management – including lead capture from your web site
  • Account and Contact management – Contacts are linked to Accounts
  • Activity management – keep track of calls, meetings, task, events
  • Opportunity management – track the progress of sales through multiple stages
  • Document management – central repository for document sharing
  • Case management – track post-sales customer support issues

Premium Edition offers all the features of Professional Edition plus:

  • Full customization – virtually every aspect of the system is customizable
  • Email marketing – send bulk email quickly and easily
  • Shared Calendar – for improved collaboration and group activity management