CDC Software, is a leading provider of enterprise software applications designed to help organizations deliver a superior customer experience while increasing efficiencies and profitability.
CDC Software’s product solution suite includes CDC Factory (manufacturing operations management), Ross ERP (enterprise resource planning) and SCM (supply chain management), IMI (warehouse management and order management), Pivotal CRM and Saratoga CRM (customer relationship management), Respond (customer complaint and feedback management), c360 CRM add-on products, industry solutions and development tools for the Microsoft Dynamics CRM platform, Platinum HRM (human resources) and business analytics solutions.
From comprehensive out-of-the-box applications to the industry-leading Pivotal customization toolkit, Pivotal CRM software puts the ability to cost-effectively adjust and innovate in the user’s hands. Pivotal software not only gives companies the capability to be customer-centric market leaders, it also gives them the mobile CRM capability needed to remain at the forefront—today, tomorrow, and in the years ahead.
CDC Software has helped more than 1,800 customers in over 35 countries craft and achieve a CRM strategy that gets real, measurable results. CDC Software is the enterprise software unit of CDC Corporation (NASDAQ: CHINA) and is ranked number 18 on the Manufacturing Business Technology 2006 Global 100 List of Enterprise and Supply Chain Management Application vendors.