Soffront was an early pioneer of CRM in 1993, with the release of its customer help desk and defect tracking solutions. For over a decade, Soffront CRM has evolved into a complete end-to-end CRM solution, providing sales, marketing, service and knowledge management with greater adaptability and customization than any other mid-market provider.
The Soffront solution is completely web-based (zero foot print web client), is built to adapt and can be deployed in days.
Soffront offers an end-to-end CRM solution spanning sales, marketing and support. Within their CRM solution is complete support for sales force automation which helps you to build a more effective and efficient sales organization. Soffront Sales Force Automation suite includes:
Soffrant Sales to help you identify and focus on the most profitable opportunities, track leads from initiation to closure, and improve sales forecasting.
Soffront Mobile Sales which provides your sales force with mobile access to real-time information.
Soffront Multi-Channel Contact Center gives your prospects live access to sales support through the Web. Increase conversions by guiding prospects through product selection and purchase.
Soffront Knowledge Management for Sales provides a platform to share information and a self-help interface.
Soffront sales force automation is focused on providing mid market companies with the tools that they need to successfully manage their entire sales cycle. With more than 2,500 customers worldwide, Soffront’s installed base includes Fortune 500 companies, mid-sized businesses, federal, state, and local governments.