Novo Solutions is a leading provider of scalable, easy to use web based help desk, customer support and knowledge management solutions. Products span solutions for knowledge base management; help desk software, customer support suite; asset management; and document management.
The company’s IT asset management solution, Novo Asset Manager helps your company keep track of PCs, laptops, PDAs, printers, network equipment, software, and much more. Knowing what assets you have, where they are located, when they were purchased, if they are still in use, etc. is critical information. You’ll be able to track IT assets as they move between locations, get reassigned to other people, and get replaced.
Reports provide your management team with details about asset allocation, usage and service history. Accounting has access to information to calculate depreciation. Novo Asset Manager key features include: