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Buyers Guides

What Should a Small Business Look for in a CRM Solution?

The requirements and expectations that small businesses have of CRM packages are essentially the same as those that a corporate has of its CRM deployment. The difference is that large ...

Four Tips for Buying Contact Management Software

How to Buy the Right Contact Management Software for Your Company The benefits that can be achieved through the use of a contact management software package are clear - improved accuracy ...

What to Do before You Start CRM Software Negotiations

So, you've decided to purchase a customer relationship management (CRM) software solution. But, don't start calling in vendors to discuss pricing just yet. There is still quite a bit of ...

Four Tips for Buying Customer Service Software

How to Buy the Right Customer Service Software for Your Business Many businesses turn to customer service software to help enhance service delivery, improve staff productivity, and reduce service-related costs. But, ...

What to Look for When Buying Survey Software

Match Functionality to Your Goals Surveys can provide valuable information and insight into how customers and users perceive a product or service, and deliver accurate data on what particular features are ...

What to Look for When Choosing a Human Capital Management System

There are many human capital management solutions on the market today, and most of them are solid, viable offerings that can deliver tremendous value. But, when choosing the right one ...

Four Tips for Buying Help Desk Software

How to Buy the Right Help Desk Software for Your Business Help desk software empowers businesses to take a more proactive approach to addressing customer issues. Companies can eliminate the inefficient, ...

Four Tips for Buying IT Asset Management Software

More and more organizations are making the purchase and deployment of IT asset management software a top priority, as they struggle to more effectively track and control of their technology ...

What to Look for When Choosing a Mobile CRM Solution

The Criteria That Matter When Selecting a Mobile CRM Solution It’s no secret that mobile CRM solutions offer tremendous value to field workers, as well as the organizations that employ them. ...

What to Look for in PC Lifecycle Configuration Management

How to Make a Wise Purchasing Decision Many companies today are seeking to increase internal productivity and maximize the value of their IT assets by developing comprehensive plans for improving the ...