Yesterday, Salesforce.com officially announced that it won four customer relationship management (CRM) Market Awards from CRM magazine. This is the second year in a row that Salesforce, the enterprise cloud computing company, won these awards.
The CRM Market Awards were presented at the CRM Evolution 2010 Conference in New York. The recognized companies are chosen “through an extensive three-month process and propietary rating formula that involves industry analysts, financial and corporate information, product and functionality assessments, and scores reflecting customer satisfaction.”
Salesforce.com won awards in three CRM suite categories, including the Enterprise Suite CRM, Midmarket Suite CRM and Small-Business Suite CRM Awards. The sweep of all of the CRM Suite categories is impressive and record-breaking as it is the first time that any company has won in all three CRM categories for two consecutive years. Salesforce also won the Sales Force Automation Market Award for the fourth year in a row.
In the summer of cloud computing, Salesforce.com has definitely dominated the technology scene. These awards are representative of how successful Salesforce.com’s CRM is. Including the most recent awards given to Salesforce, the company has won 13 CRM Market Awards overall in the past four years. In addition to the awards, Salesforce.com’s CEO Marc Benioff was recognized. He was named an “Influential Leader” in 2010. This was the fifth time that Benioff has received this honor. Benioff and Salesforce.com are very proud of the awards. Benioff commented, “The industry has spoken. Sweeping the CRM Market Awards for the second year in a row is simply amazing.”
Salesforce.com has made a big impression in the CRM and technology industry in recent months. There is no doubt that its customer relationship management technology has a strong future ahead. To read more about Salesforce.com’s CRM, go to the website. To view a demo of an overview of Salesforce.com’s CRM, look below.