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AI in HR Software: Smarter Recruiting, Talent Management and Employee Experience
By Nathan Rowan | Dec 11 2025
Why HR Needs More Than Spreadsheets and Gut Instinct People decisions—who to hire, promote, retain—have outsized impact on business performance. Yet many HR teams still rely on manual processes and intuition. AI-enabled HR software ... Read More
AI in Customer Support Software: From Ticket Backlog to 24/7 Intelligent Service
By Nathan Rowan | Dec 11 2025
Why Traditional Support Queues Leave Customers Waiting Support teams are overwhelmed by tickets from email, chat, social and phone. Customers expect immediate answers, but human agents are finite. Without automation, queues grow, SLAs slip ... Read More
Applicant Screening Programs Can Streamline the Hiring Process
By Kevin G. | Dec 17 2018
Business owners, human resource managers and other people in positions of hiring want to bring great employees into the fold. They'll often settle for good employees, but they don't wish to hire a bad one. ... Read More
5 Reasons Why Video Interviews Should Be Part of Your 2019 HR Recruitment Strategy
By Donna M. | Dec 12 2018
The recruitment industry in the United States has been growing steadily over the past decade. There are also projections stating that the global recruitment industry is expected to reach $334.28 billion in size by 2025. ... Read More
Learning These 10 Programs Can Boost Your Employment Potential
By David Trounce | Oct 31 2018
Getting a good job in today’s fast-paced economy is not easy. Many people have found this out the hard way. Not only do those seeking jobs need to have good grades from a university, but ... Read More
How Much Should You Invest in Your Human Capital Development
By Ester Brierley | Oct 17 2018
During the last few years, we’ve seen the emergence of many new technologies, demographic shifts and globalization. New conditions on the market pushed many companies to reconsider their approach to skills development. It pushed them ... Read More
Cloud Programs for Modern HR Managers
By Avery P. | Jul 25 2018
A big part of working in business is being able to recognize new technology as a tool, not an enemy of the process we’re used to. Some people in the business world fight back against ... Read More
How Competitors are Poaching Your Employees Through the Software They Use
By Kamy Anderson | Jun 13 2018
It has become widely apparent that we are going to rely on software in all industries more and more. Due to this fact, some software solutions are standard now because of their impact on work ... Read More
5 Reasons Why You Should Improve Your Writing Skills as an HR Manager
By Julie Petersen | Jan 17 2018
In a contemporary business environment, writing skills are crucial for all of a company’s employees. These skills are critical, especially for the HR manager, who is the representative of the company he or she is ... Read More
Technology's Influence on the Hiring Process
By Olivia R. | Nov 15 2017
Technology has made a gigantic impact on HR industry in the last decade. It’s a well-known fact that HR teams use technologies in many ways to find an appropriate candidate. Recent analysis even proved that ... Read More