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Use Your CRM to Make Your Customers Work for You

Use Your CRM to Make Your Customers Work for You

By John Harrison | Feb 20 2012

Your CRM system often does a better job at making things easy for your employees. For example, better lead management, opportunity management, and sales force management; however these aren’t things that customers care about. They… Read More 

Oracle Wastes No Time Expanding Cloud CRM Service

Oracle Wastes No Time Expanding Cloud CRM Service

By George Middleton | Oct 25 2011

Earlier this month Oracle officially announced Oracle Public Cloud, a service providing users a managed and operated cloud infrastructure for running Oracle Fusion Apps, Middleware, Datacase and Java. Now, Oracle announced plans to acquire RightNow… Read More