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The Evolution of CRM: Then vs. Now

The Evolution of CRM: Then vs. Now

By James Sullivan | Sep 27 2012

The history of customer relationship management is about as old as the drive to keep professional records. You could argue that it predates the Egyptian scribes who kept their records on papyrus, and includes the… Read More 

Panorama Software Brings Social Business Intelligence to the Enterprise

Panorama Software Brings Social Business Intelligence to the Enterprise

By Amanda Andonian | Sep 27 2012

Panorama Software's Business Intelligence solution delivers robust analytics and self-service features like Social BI, process automation, and Contextual Discovery to users. Read More 

Top 10 Facebook Strategies for Increasing Engagement

Top 10 Facebook Strategies for Increasing Engagement

By Amanda Andonian | Sep 25 2012

We've compiled these top 10 Facebook strategies for businesses to increase fan engagement into an easy to read and share infographic. Read More 

Desk.com Puts Social Into The Help Desk Environment

Desk.com Puts Social Into The Help Desk Environment

By Mark Aspillera | Sep 11 2012

Help desk software might not be the most exciting field at first glance, but Desk.com's approach, started when it was an independent company and continued now as a subsidiary of top CRM solution provider Salesforce,… Read More 

Top 10 Business Software People to Follow on Twitter

Top 10 Business Software People to Follow on Twitter

By N. Rowan | Aug 31 2012

Despite the popularity of Facebook and LinkedIn, Twitter is the place where you can find the most active engagement between entrepreneurs, investors, and tech enthusiasts. Here are the top 10 accounts anyone with an interest… Read More 

BuzzStream For Social Media Solution Makes Your Marketing Tasks Easier

BuzzStream For Social Media Solution Makes Your Marketing Tasks Easier

By Amanda Andonian | Aug 28 2012

Leveraging the vast amount of contact information available through Twitter, blogs, and just websites in general, BuzzStream for Social Media & PR is a contact management tool that's meant to help you more effectively track… Read More 

Buddy Media and the Socialization of the Enterprise

Buddy Media and the Socialization of the Enterprise

By Amanda Andonian | Jul 24 2012

If you didn't think that social was king already, then take a look at Buddy Media. They've revolutionized social in the enterprise, and they're not going to stop there. Click here to read more. Read More 

Splunk Makes Sense of Machine Data

Splunk Makes Sense of Machine Data

By James Sullivan | Jul 06 2012

San Francisco-based Splunk is a leading solution for monitoring, searching, and analyzing machine data, and the company’s vast client list and impressive IPO earlier this year are a testament to the importance of harnessing machine… Read More 

QlikView Wants to Turn Business Intelligence into Business Discovery

QlikView Wants to Turn Business Intelligence into Business Discovery

By Amanda Andonian | Jun 12 2012

With an emphasis on making business intelligence more about discovery than pushing business insights from the top down, Qlikview has positioned itself as an up-and-coming leader in the software technology space. Read More 

Business Software Apps on the iPad - 4 Key Areas to Consider

Business Software Apps on the iPad - 4 Key Areas to Consider

By N. Rowan | Mar 20 2012

The iPad is no longer an entertainment device used only at home. More and more companies are adopting it in the workplace. But can the iPad handle your business software requirements? Here are four key… Read More