Cloud CRM provides a way to enjoy all the functionality of an on-premise CRM system without having to invest in a large-scale on-premise implementation. Download the Top 15 Cloud CRM report for our comparison of the top Cloud CRM software solutions.
Customer Relationship Management (CRM) software catalogs and categorizes important information about a company’s customers and leads in a centralized database. Customer information is combined with analytics and automation tools to let organizations track their individual customer relationships. Download the Top 40 CRM report for our comparison of the top CRM software solutions.
Customer CRM solutions empower companies to deliver a better, more convenient experience to existing and potential clients. With customer CRM, businesses can significantly increase acquisition, satisfaction, and loyalty.
Contact management software enables more efficient and effective management of vital contact-related information. With a contact management software package, companies can better organize, access, and share data about customers, prospects, and their histories across all departments and functions.
Customer Relationship Management (CRM) solutions are used by large enterprises as well as small and mid-sized businesses to manage customer relationships. CRM systems allow companies to enhance productivity, reduce costs, increase revenues, and improve customer acquisition, service, satisfaction, and retention. CRM systems come in two primary options: hosted and on-premise.
More and more industry leaders are talking about CRM 2.0. But what it is exactly and what it means to today’s businesses remains unclear. Read on to learn more about this emerging and important customer strategy.
Enterprise CRM systems are for larger organizations. As such, customer-facing processes are much more complex and multi-faceted. This article explores the ways in which enterprise CRM tools differ in terms of features and audience.
Discover how TrackerRMS can optimize CRM processes such as opportunity management, lead management, mailshots, and more.
Learn how to integrate TrackerRMS with Microsoft Outlook to achieve greater productivity.
Choosing a CRM solution can be a long and confusing process. By issuing a CRM RFP, you can simplify and accelerate the evaluation phase of your project, and make a better, more informed decision.