SAP CRM: Enabling Customer-Loyalty Management
See how SAP CRM empowers your customers to interact with you across channels.
See how SAP CRM empowers your customers to interact with you across channels.
This demo gives an brief overview of the territory management capabilities in CRM 7.0.
Demo of the new Application Enhancement Tool of SAP CRM 7.0.
Watch this video introduction to learn more about SAP CRM.
Social networking, increased web based solutions and collaboration among top software providers have brought enterprise CEM (customer experience management) solutions to a new level. This means enterprise CEM solutions allow you to move your customers from happy people, to returners, and then to advocates and champions, because their entire experience is well-managed and well-coordinated.
Social CRM combines CRM’s traditional relationship management functions with integration into social media facets. Users are provided with deeper insights on customers’ brand sentiments as well as expanded ways to interact. Download the Top 10 Social CRM report for our comparison of the top Social CRM software solutions.
Mobile CRM opens up relationship management tools to remote employees like sales reps, support teams and service staff, the people in the field who interact directly with clients. Tablets and smartphones can be used as tools to access and update the most relevant information about what clients and prospective clients need. Download the Top 10 Mobile CRM report for our comparison of the top Mobile CRM software solutions.
Enterprise CRM expands on the core customer relationship management functions to make them more applicable to the needs of large-scale organizations. Sales force automation, marketing automation and help desk are some of the extended functionality provided. Download the Top 10 Enterprise CRM report for our comparison of the top Enterprise CRM software solutions.
Small Business CRM provides customer relationshipment management with less of the highly complex features that come into play at the enterprise level. Though simplified, the featureset can still be highly specialized towards the specific needs of small organizations while still being lightweight. Download the Top 10 Small Business CRM report for our comparison of the top Small Business CRM software solutions.
On-premise CRM in in-house CRM, installing all the software elements locally to give the client the security of full control of all the data going in and out. Download the Top 10 On-Premise CRM report for our comparison of the top On-Premise CRM software solutions.