Integrating Outlook with CRM is a key capability of many CRM packages today. By seamlessly linking with Outlook features and functions, a CRM solution can deliver more value, while enhancing usability and boosting user adoption rates.
In 2002, Clarify was acquired by Amdocs. Since then, the Clarify CRM /call management solution has evolved to become a fully-integrated customer relationship management package.
Which CRM system is right for an organization can depend on several factors, and it isn’t a decision organizations can afford to take lightly. CRM is the path to customer loyalty, new business, and increased revenues over the short and long-term, affecting every area of an organization’s success.
Microsoft Outlook, part of the Microsoft CRM portfolio, makes powerful and cost-efficient customer relationship management a reality for smaller businesses. When coupled with Business Contact Manager, Outlook can give sales staff the capabilities they need to more effectively manage their prospects, customers, and opportunities.
This document focuses on key “pains” often experienced by executives in an organization and how CRM can help solve those pains.
The C2 eCitizen solution helps Government agencies “do more with less” in an ever increasing environment where citizens are demanding better service and more accurate information for their tax dollars.
Buyers’ Guide in to CRM solutions provides an overview of the trends, value and evaluation criteria one should consider when making a CRM purchase decision
NetSuite CRM+ includes all the foundations of CRM – Salesforce Automation, Marketing Automation, and Customer Support Service – while also providing your reps with a real-time view of all customer transaction, service issues, inventory, order status, and commissions. This demo allows you to view how NetSuite CRM+ can support a variety of roles in your organization.
Lithium’s flexible Software-as-a-Service (SaaS) solution maximizes the benefits and minimizes the risks of enterprise communities by providing a winning combination of on-demand forums, blogs, chat, tribal knowledge bases, and other social networking tools, coupled with innovative analytics and the experience and expertise gained from more than ten years of hosting communities for large enterprises.
Customer Relationship Management (CRM) just isn’t what it used to be. Conceived as automated tools to help sales personnel maintain records of contacts, sales-related activities, and individual and team’s progress toward goals and quotas, today’s scope has become much more far reaching.