Microsoft Outlook, part of the Microsoft CRM portfolio, makes powerful and cost-efficient customer relationship management a reality for smaller businesses. When coupled with Business Contact Manager, Outlook can give sales staff the capabilities they need to more effectively manage their prospects, customers, and opportunities.
Sales training is critical for the success of the sales team. Before setting out to find a sales trainer, take the time to assess your selling organization. Here are five keys to ensuring you find the right sales trainer for your sales team.
Not sure if your sales organization is up to snuff? No matter how exceptional your team, there is likely room for improvement. From ensuring the entire sales team understand your company’s business objectives, to setting appropriate compensation plans, here are twelve keys to help ensure that your team is focused on the right things every day.
March 1st, 2012 | | Comments Off on NetSuite CRM+ Demo
NetSuite CRM+ includes all the foundations of CRM – Salesforce Automation, Marketing Automation, and Customer Support Service – while also providing your reps with a real-time view of all customer transaction, service issues, inventory, order status, and commissions. This demo allows you to view how NetSuite CRM+ can support a variety of roles in your organization.
February 29th, 2012 | | Comments Off on Strategies for a Successful CRM Implementation
Now more than ever, organizations of all sizes and descriptions are struggling to comply with regulations and manage the risks and penalties of failing to operate within the rules. Establishing, maintaining and proving compliance requires both money and time that executives and shareholders would rather invest in top-line growth.
February 29th, 2012 | | Comments Off on How to Outsell the Competition: The Benchmarking Edge for Successful Sales Execution
Sales benchmarking represents a source of sustained competitive advantage for corporations today. The second largest cost item on a company’s financial statement is SG&A expense which typically represents 30%-40% of revenue.
February 29th, 2012 | | Comments Off on Managing the Multi-Company Corporation
This white paper reviews the issues and the solutions for the multi-organizational enterprise to manage both its sales and financial components, including requirements for addressing differing currencies, taxation rules and local and consolidated reporting.
February 29th, 2012 | | Comments Off on On-Demand Mid-Market CRM: Front-to-Back Office Integration a Clear Differentiator
This AberdeenGroup Executive White Paper focuses on the business value of front-to-back office integration for small and mid-market companies as well as the role of Software-as-a-Service in enhancing that value. AberdeenGroup field research conducted for this paper concludes that small and mid-market companies will soon find they have outgrown their sales-focused CRM applications and will require more robust solutions to fully integrate pre-sales information with customer data contained in their transactional systems.
February 29th, 2012 | | Comments Off on The Hidden Dangers of an RFP
The investment of money, time and change in processes that come with a software implementation has a profound impact on any company, making it imperative that the right product and service provider are identified during the selection process.
February 28th, 2012 | | Comments Off on The Sales Benchmarking Primer
Right now and for the foreseeable future, corporations are and will continue to be deeply concerned about the overall economy and their profits. Throw on top of that possible changes to corporate tax liability and the picture gets murkier. With this uncertain environment, business leaders require greater accountability and transparency of their marketing and sales teams.