– Beetil IT Service Management
Beetil IT Service Management optimizes your IT processes according to ITSM best practices, wrapped into a centralized, collaborative tool.
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Avensoft nService
nService is help desk and customer service software that enables users to set up and implement support websites for customers, IT help desk websites in order to provide IT service assistance, and service websites for multiple company departments such as facility management and HR. The platform is equipped with a searchable knowledge base, service request and ticket submission functionality, and service request status views.
– BancTec AP Master Financial Automation
BancTec AP Master automates accounts payable processes by automatically interpreting data off incoming invoices, then auto-matching line items against the ERP back-end and routing invoices for approval via built-in workflows. The solution uses connectors to hook into a variety of ERP systems. BancTec AP Master also offers a vendor portal where suppliers can submit invoices electronically.
bigWebApps SherpaDesk
SherpaDesk is professional services automation software designed to support multiple company functionalities including help desk and ticketing processes, time tracking, and invoicing and billing. The platform is equipped with tools geared towards project management tasks, asset management functionality and data report generation.
– Nolio Application Release Operations Suite
Nolio Application Release Operations Suite automates application release, maintenance, and management to improve speed and quality.
IBM Business Monitor
IBM Business Monitor is BPM software built with customizable dashboards, notification and alert settings, and provides users with real-time business operation, transaction and process views and insights. The platform facilitates KPI definition and monitoring, is equipped with tailored security filters, and allows users to determine who can see what information within the system.
– IBM Endpoint Manager
IBM Endpoint Manager provides single console technology with real-time visibility into the state of endpoints, giving IT professionals advanced functionality for managing them. IBM Endpoint Manager delivers a single tool to discover and inventory resources, deploy operating systems and manage patches.
Symantec Server Management Suite
Symantec Server Management Suite is IT infrastructure monitoring software designed to enable IT admin staff to manage both physical and virtual servers across multiple platforms. The suite is equipped with tools for provisioning, controlling, automating and monitoring servers from a centralized system, supports predictable and day-to-day operations, and supports data-driven decision making processes through real-time conclusions.
Alloy Navigator
Alloy Navigator is an IT service and asset management solution that enables organizations of all sizes to manage their IT operations. The solution offers fully integrated help desk, network inventory and knowledge base capabilities, plus ITIL standards such as change and configuration management, and creates relationships automatically between meaningful data while providing a comprehensive view of IT infrastructure components.
Symantec Client Management Suite
Symantec Client Management Suite is IT infrastructure software designed to automate repetitive and redundant tasks pertaining to deploying, managing, patching and securing desktop and laptops. The platform enables peer-to-peer content distribution, device profile management, and supports AWS one-click installation processes.