assyst is ITSM and ITAM software that assists users with managing all services, assets, and support through a centralized portal. The platform facilitates automation, social collaboration and multi-channel support, as well as mobile access via any device.
HelpStar Enterprise improves user interaction with the client’s help desk. The program uses a ribbon interface and integrates several features that automate many help and service desk functions and allow for the quick modification of templates.
SysAid is a web-based solution for IT departments. The services it provides include systems monitoring, service desk automation, and automatic inventory tracking.
Helpdesk Pilot is a Help Desk solution that runs as a packaged Virtual Machine that includes all necessary components. It can be run on any server over a virtualization platform.
HPCC Systems Community Edition is the free version of the Enterprise Edition business intelligence software solution. The Community Edition comes with source code, available through a versioning control system and periodic snapshots. Binary versions will be made available for important milestones.
The first invisible help desk, Help Scout allows users a unified interface that lets them communicate with customers through a single portal, but the customer only receives a reply through the original medium they contacted the user with.
AgencyBloc is agency management software that provides users with an industry-specific CRM, commissions processing tools and is equipped with an integrated business and marketing automation functionality. The platform enables users to manage, access and report client, prospect, agent and commission data, as well as streamline communication processes and activities.
With features like website analytics and financial management, GreenRope CRM provides useful applications for increasing business growth in organizations.
Through customized tickets and helpdesk overview, Freshdesk Customer Support Software helps organizations manage their customer support tickets in an efficient manner.
Micro Focus BPT is QA testing software that provides users with a component-based test framework designed to run automated test processes. The platform provides users with a library of reusable test components, a repository of reusable test modules, and is designed to propagate a change made once across distributed agile teams.