To determine which type of sales rep is mostly likely to succeed in the current economy, Corporate Executive Board asked over 450 first line sales managers to assess three of their direct reports (two core performers and one high performer) across 44 different attributes covering areas such as attitudes, skills, behaviors, activities, and knowledge.
These days, nobody goes it alone. We all need a helping hand, a few words of encouragement, or a new technique to help us close a tough deal. That’s where this ebook can help.
The Harmony Suite is a VoIP-enabled SaaS contact center management solution that enables users to record, review and monitor calls, emails and chat sessions either in real time via dashboards and screen captures, or after-the-fact with recordings and metrics. Apart from giving organizations of any size a cost-effective solution, the Harmony Suite also provides flexibility by way of add-on modules (for example: evaluations, surveys, security, and coach and learn).
Jitbit Hosted CRM is a cloud CRM for managing your organization’s interactions with customers and prospects, enabling you to track contacts and implement your sales, marketing and customer service processes. Track and report on everything from contacts and company names to upcoming tasks.
Jitbit Help Desk is software for enabling customer support and managing your help desk system. It allows your company to track support tickets, deal with customer issues, monitor customer feedback, and handle all communications with its two-way seamless integration into your email system.
Skype is web conferencing and collaboration software that facilitates instant messaging at any time, records any chosen meetings, and enables users to schedule meetings through Microsoft Outlook. The platform supports meetings with up to 250 people, allows meeting participants to join meetings from any device, and generates personalized meeting URLs, and enables users to receive real-time input.
Crunched provides a web conferencing service aimed primarily at sales teams. Crunch’s biggest selling point is its ease of use: Unlike WebEx and GoToMeeting, the software is browser-based, which means no more helping customers through tedious and unreliable installation processes. Inside a chat room, participants can chat and view pitch decks.
Vyew is a browser-based free and pay web conferencing service tailored for e-learning and seminars. As with similar services, Vyew features live video conferencing, live desktop sharing, and supports the sharing of many popular document types. Vyew offers plug-ins ideal for online classroom use, such as a graphing calculator and quizzes. Further distinguishing Vyew are robust document mark-up tools, which include a suite of drawing tools.
BuddyMeeting provides free, general-purpose online conferencing software with additional e-learning functionality. At this time BuddyMeeting is in the process of integrating with popular business applications and Moodle, an open source e-learning platform; upon completing these upgrades it is likely that BuddyMeeting will release versions of its software more appropriate for professional and large-scale educational use.
GitHub is application development software that enables users to host and review code, manage projects, and build software in collaborative environments. The platform is equipped with built-in code review tools, maintains living conversations in order to propose changes in organized and trackable ways, and allows users to request reviews in order to receive helpful feedback.