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Getting Started with Virtual Training in Your Organization

It is easy for an organization to get started with virtual training. There are many similarities to a physical classroom, and the technology does not need to be costly. The virtual training session starts with organization and an invitation. If there are time zone differences however, it may require some more coordination. Ensure that the course content is conceived well, and make sure to test the presentation beforehand.

Why You Need PC Lifecycle Configuration Management

Why is a PC lifecycle configuration management solution so important? As employees’ reliance on their computers continues to increase, the need to track and maintain them – ensuring maximum utilization, high security, and optimum availability and performance – is more critical than ever before. Read on to learn why your company needs PC lifecycle configuration management.

Goals of Quality Assurance Testing

Before the development process begins, a clear set of goals needs to be created, including both business goals and performance goals.

Why You Need Remote Support Software

Companies that use remote support software have realized tremendous value. This article highlights some of the key advantages that can be achieved with a remote support software package.

Why You’ll Sleep Better with Email Security Software

Email is crucial to fast and effective business communication. Yet, the threats that come with today’s email environments are enough to keep IT professionals up at night. Read on to learn why you need to protect this vital communication channel with email security software.

Will You Pass the Flinch Test?

There is a little test that professional buyers give to every sales person. It is a test to see if they are confident in the price they presented. They call it the flinch test. Will you pass the test?

How a POS Solution Strengthens Your Retail Management System

Your retail management system is the lifeblood of your retail operation. Often an all-encompassing solution, a retail management system (RMS) is typically comprised of several modules, multiple pieces of hardware, and several software programs, all neatly integrated into an overall system that improves your workflow, gives you better reporting and analytics, and enhances customer service.

How Content Management Improves the Value of Digital Assets

In today’s information age, companies are relying more and more on their digital assets. Read on to learn how a content management system can help boost the value of vital business information.

How CRM Sales Force Automation Features Improve Profitability

Revenue and profitability are two key measures of a company’s success. Armed with CRM solutions, businesses can give them both a boost by enhancing critical sales processes, reducing operating costs, and providing sales staff with the tools they need to close more deals.

The ABC’s of CRM Solutions

Having trouble making sense of all the jargon used during discussions about CRM solutions? These definitions will help you better understand some key CRM-related lingo.