NTR Support Ultimate is a remote control solution that provides users with the tools to deliver fast and valuable crisis resolution. The platform helps users administer, monitor and take account of all support center activity from a single administration console.
NTR Cloud provides IT managers and managed service providers with a collection of capabilities to enable them to adapt to changing business needs and budgets. The platform boosts service desk productivity by providing companies with multilevel security that secures all phases of the remote support delivery chain, from login authentication to communication travel.
ManageEngine OpUtils is switch port and IP address management software that performs network monitoring tasks, detects rouge device intrusion, and monitors bandwidth usage. The platform monitors device availability, backs up Cisco configuration files, and scans IPv4 and IPv6 subnets in order to identify both available and used IP addresses.
OpManager is network monitoring security software that allows users to observe and manage network, servers, virtual devices and IT infrastructure components.
Network Configuration Manager is a network configuration management solution built to manage buttons, firewalls and all other devices.
ManageEngine SupportCenter Plus is customer support software designed to manage customer tickets, accounts, contact information and service contracts.
ManageEngine AssetExplorer is IT asset management software that assists users with monitoring and managing assets through the full asset lifecycle, from the initial planning phases to disposal. The platform ensures discovery of all assets within the network, manages both software and hardware assets, and ensures users maintain software license compliance.
Bomgar Remote Support is remote support software that enables users to troubleshoot Windows, Mac, Linux, iOS and Android devices, and is designed to satisfy all remote support needs within a single tool. The platform allows users to access and control remote computers both one or off company networks, and does not require that remote target computers are connected via VPN.
ManageEngine Desktop Central is desktop and mobile device management software designed to manage servers, laptops, desktops, smartphones and tablets. The platform automates desktop management routines such as installing patches, distributing software, managing IT assets, software licenses and USB devices, monitoring software usage and providing remote desktop control.
BlueCamroo is a CRM software suite that combines traditional CRM and social CRM functionality with tools in email marketing, project management and other fields. This CRM software solution can build leads off of user queries submitted to a website as well as automatically send email responses and email marketing built to specific templates.